Privacy Policy

Introduction

LuxeCloud Services LLC (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, [https://luxecloudtech.com/], or use our services. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website, services, or customer support. The types of information we may collect include:

• Personal Information: This includes details such as your name, email address, phone number, payment information, billing address, and any other personal details you provide when registering for an account, purchasing services, or contacting customer support.
• Non-Personal Information: This includes information about your device, browser type, operating system, IP address, and browsing activity. This data is collected automatically through cookies and similar technologies to improve your user experience.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To process your transactions, provide customer support, and ensure the delivery of services.
• To Improve User Experience: To analyze usage patterns and optimize the performance of our website and services.
• To Communicate with You: To send you updates about our services, promotions, newsletters, and important information related to your account or our services.
• For Security and Fraud Prevention: To monitor for any suspicious activity or fraud and to maintain the security of our website and services.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the functionality of our website and to collect information about your browsing activities. Cookies are small files stored on your device that help us remember your preferences, personalize your experience, and track user behavior for analytical purposes.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, or provide customer support.
• With Legal Authorities: We may disclose your information if required by law, in response to legal processes, or to protect our rights, property, or safety.
• In Case of Business Transactions: If LuxeCloud Services LLC undergoes a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the transaction.

5. Data Security

We take the security of your personal information seriously and implement various security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

6. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Once your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct any inaccurate information.
• Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain it.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at [contact@luxecloudtech.com]. We will respond to your request in accordance with applicable data protection laws.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information from our records.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by LuxeCloud Services LLC. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

LuxeCloud Services LLC
9900 Corporate Campus Drive Suite 3000,
Louisville, KY 40223
Email: contact@luxecloudtech.com
Phone: +1 859-457-8167